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RT Book, Whole SR Print DC OPAC T1 Improving patient satisfaction now : how to earn patient and payer loyalty / Nelson, Anne-Marie A1 Nelson, Anne-Marie FD 1997 SP xiv, 341 p. : ill. K1 LCSH:Patient satisfaction K1 LCSH:Primary care (Medicine) -- Psychological aspects K1 LCSH:Physician and patient K1 MESH:Patient Satisfaction K1 MESH:Physician-Patient Relations PB Aspen Publishers PP Gaithersburg, Md. SN 9780834209220 CL NDC9:490.145 NO Includes bibliographical references and index NO BIBID=1000070335; LK [OPAC]https://lib.n-seiryo.ac.jp/opac/opac_link/bibid/1000070335 OL 30