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RT Book, Whole SR Electronic DC OPAC T1 De-escalating violence in healthcare : strategies to reduce emotional tension and aggression A1 McKnight, Sylvia FD 2020 K1 Hospitals & Medical Centers PB Sigma Theta Tau International Honor Society of Nursing SN 9781948057493 NO BIBID=OB10000181; LK [E Book]https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e680sww&AN=2248398